Terms and Conditions

Acceptance of Terms

By accessing or purchasing from Ice Plug Canada, you agree to these Terms and Conditions and all related policies.

Products & Pricing

All products, descriptions, and prices are subject to change without notice. Prices are listed in Canadian Dollars (CAD).
We make every effort to display product images and details accurately, though variations may occur.

Orders & Payments

Orders are processed through secure WooCommerce checkout. Payment options include credit card, PayPal, and other gateways available at checkout.
Orders are confirmed once payment is successfully authorized.

Shipping & Delivery

Orders are shipped across Canada within 1–2 business days of payment confirmation. Delivery time is typically 3–7 business days, depending on destination.
See our Shipping Policy for more details.

Returns & Refunds

Returns are accepted under conditions described in our Refund Policy. Products must be unused, in original packaging, and returned within 30 days.

Warranty

Some items come with manufacturer warranties. Please refer to product descriptions or contact our support team for details.

Limitation of Liability

Ice Plug Canada is not liable for indirect or consequential damages. Our liability is limited to the purchase price of the product.

Governing Law

These Terms are governed by the laws of Québec and the federal laws of Canada. Disputes will be handled in the courts of Québec.